Your orders, delivered with care
At Ramy Store, we're dedicated to ensuring your clothing and cosmetic purchases reach you swiftly and safely. Discover our shipping options, delivery times, and easy return process.
Swift & secure delivery
At Ramy Store, we prioritize the swift and secure delivery of your orders. We offer fast shipping across all Emirates within 2-4 business days. Your order will be processed within 24-48 hours, and a tracking number will be provided immediately after shipment so you can follow its journey.
Shipping costs & free delivery
We offer fast and secure shipping to all Emirates. Our standard delivery fee is a flat rate of AED 25 within the UAE. Enjoy free shipping on all orders above AED 250! Please note that delivery times may vary depending on your specific region, current seasons, and ongoing promotions.
Hassle-free returns & exchanges
You can request a return or exchange within 7 days from the date of receipt. Simply contact us via WhatsApp or email with your order number. For a successful return or exchange, the product must be in its original condition, unused, and include its original packaging and invoice. Upon receiving and inspecting the returned product, we will either replace it with another item or process a refund.
Important notes
- Used or damaged products cannot be returned.
- Returns do not apply to intimate apparel or discounted items purchased during special promotions.
- Please ensure to confirm the size and color before finalizing your order.
- If you receive a damaged product or an incorrect item, please contact us within 24 hours of receipt, providing a clear photo of the product.